OTS has the technology needed to work with essentially any administrative platform currently
on the market. For cloud-based systems, secure web logins are usually all that is required. For
premises-installed systems, we will establish a secure VPN connection.
OTS provides TPAs throughout the U.S. with secure, affordable BPO solutions and back-office support services for tax-advantaged,
post-tax and compliance employee benefit accounts. Common plan types we service include:
Premium Only
Plans
(Section 125 Cafeteria Plan or POP)
Health Care Flexible
Spending Accounts
(FSA or HCFSA)
Dependent Care Flexible
Spending Accounts
(DCAP or DCFSA)
Health Reimbursement Arrangements
(HRA, ICHRA, EBHRA, QSEHRA)
Health Savings
Accounts
(HSA)
COBRA and
State Continuation
(Mini-COBRA)
Commuter/Transit Accounts
(Section 132)
Available Services
OTS offers an extensive menu of services to users of any administrative platform, including:
- Employer plan setup and renewal
- Participant enrollment and re-enrollment
- Participant demographics and status changes
- Contribution reconciliation
- Online/mobile claims adjudication
- Debit card claims adjudication
- Claims entry for faxed and emailed claims
- Preparing raw data files for import processing
- Importing and processing carrier claims
- Generating employer invoices
- Developing custom data and report extracts
- Supplemental customer service (may require a
ticketing system)
All Administrative Systems
Affordable Pricing Options
Per-Employer/Per-Month (PEPM)
Account, claims, and payment processing services are provided under a PEPM pricing structure. Take advantage of defined service packages or
choose ala carte options.
Full-Time Equivalent (FTE)
TPAs seeking more comprehensive staff augmentation can select from incremental FTE pricing options. This alternative is especially suited for situations in which ongoing or project-based assistance is needed with a variety of work product.