OTS provides a variety of technology services to support Third-Party Administrators (TPAs) with their daily management and administration tasks.
Available services include secure, affordable BPO solutions and back-office support activities for tax-advantaged, post-tax and compliance accounts.
We are experienced in working with a wide variety of plan types, complex plan designs and tiered benefits. After processing over 3.3 million claims
and more than $118 million in contributions (among numerous other services), we have maintained an overall accuracy rate of 99% as
reported by clients.
For our product development clients, OTS develops best-in-class, rigorously QA-tested software; analyzes data for improved functionality of future
software releases; and provides accurate and timely end-user documentation.